knowledge management

Don’t Skip Steps, but Don’t Boil the Ocean: Practical Advice on Taxonomy Documentation

My colleague Connor Cantrell recently wrote a piece on taxonomy governance, placing it in the context of collection lifecycle management in libraries. One of the primary reasons for governance, whether of taxonomies, metadata, content, data, records, books, academic journals, or any other digital or physical information asset, is to ensure that it’s managed in a …

Don’t Skip Steps, but Don’t Boil the Ocean: Practical Advice on Taxonomy Documentation Read More »

ALIGNMENT- BUILDING AN INFORMATION MINDSET

All organizations have unique sets of information and data requirements. Aligning organizational strategy to the information reality is fundamental to any repeatable and measurable information/data/content practice. Organizations in search of a successful repeatable information platform need alignment in many areas so that they can build the right solutions that allow them to connect with their …

ALIGNMENT- BUILDING AN INFORMATION MINDSET Read More »

Unpacking the Junk Drawer to Discover Gold

Providing concrete return on investment (ROI) numbers for IA projects is often complicated and difficult to calculate. Successful IA project executions are dependent on a solid foundation. At enterprise scale, IA builds the foundation of an organization’s information infrastructure so that users can connect with the right information across multiple platforms to create the required connection. When the foundation is flawed, the connections don’t happen….

An image of a building foundation being constructed, used metaphorically to describe the foundation of something more broadly.

Information Architecture: the Importance of a Solid Foundation

Providing concrete return on investment (ROI) numbers for IA projects is often complicated and difficult to calculate. Successful IA project executions are dependent on a solid foundation. At enterprise scale, IA builds the foundation of an organization’s information infrastructure so that users can connect with the right information across multiple platforms to create the required connection. When the foundation is flawed, the connections don’t happen….

Roundtable Series:  The Business Value of Knowledge Organization Systems

Knowledge Organization Systems (KOS) such as taxonomies, ontologies, knowledge graphs, and metadata schemas are critical pieces of infrastructure that help organizations achieve their business goals. This Roundtable series addresses how we can establish the business value for KOS and how we can build the necessary capabilities to deliver business value. This series of three events …

Roundtable Series:  The Business Value of Knowledge Organization Systems Read More »

When “Broken” Search is a Trailing Indicator of Deeper Issues

Often, after digging into projects it becomes clear that “search” is a trailing indicator of more systemic problems. Fixing or replacing a search engine is not always sufficient to address the underlying goals (even though it is necessary in some cases). “Search” projects often morph into knowledge management, content strategy, or information modeling initiatives…

Sarah Barrett speaks at the SharePoint Symposium

People actually using the solution, adoption, is the most important factor in the success of a SharePoint project. On a very real level, it doesn’t matter how functional everything is if people refuse to use it. And they do refuse sometimes.