“Body language says so much!” Says every user researcher ever. But I’d argue that this information is not as important to your research as so many people say it is—particularly during remote studies, which are more popular than ever now during the pandemic.
Factor’s Bram Wessel and Sara Ingham Hosted a free webinar on User Research for Taxonomy and IA on Wednesday, August 14th, 2019. The recording is available.
Factor’s Bram Wessel and Sara Ingham Hosted a free webinar on User Research for Taxonomy and IA on Wednesday, August 14th, 2019. The recording is available.
This spring, Factor has three wonderful opportunities — two past, one yet to come — to grow our community of practice.
How do you build a good taxonomy? That’s a big question, and it has all kinds of complicated answers. Instead, we’ll ask you: How do you build the right taxonomy? A taxonomy that’s good might not be right for the people who are going to be using it. The right taxonomy will be …
Customer journey maps are a popular visual artifact for documenting or modeling an archetypal user’s experience with a brand, product, or site, but they are more than just a pretty deliverable. Find out why.
There are many, many considerations that go into evaluating ROI, but Factor’s Sarah Barrett knows of one that can immediately tank internal projects, and isn’t talked about nearly as much as it should be: Adoption.
In our latest blog post, Sarah Barrett talks about the relationship between “data science” and Information Architecture, arguing that we need to focus less on the “data” and more on the “science.”
From umbrella topics like UX or Taxonomy to more specific terms like Enterprise Content Management or Pre-cart Findability, design comes in when someone has a big mess and they need help fixing it.
Gary Carlson and Bram Wessel recently spoke about lessons that Factor team members have learned through various e-Commerce engagements.
