Most enterprises already have valuable semantic assets, including taxonomies, metadata, and business rules. But making those assets authoritative, governed, and accessible to AI requires more than simply connecting them to an LLM.
In this webinar, Adobe’s Rachael Maddison, Factor’s Connor Cantrell, and TopQuadrant’s Jesse Lambert and Ingrid Ramos share how Adobe transformed a sophisticated but manually managed taxonomy into an authoritative context layer for product support. You’ll learn:
- How governed taxonomy data improved AI response quality by 78%
- Why combining semantic expertise with the right platform matters
- What it takes to move from flat tables to a scalable knowledge graph
- How to build the credibility and business case needed to secure investmen
Expect a practical look at the people, processes, and technology behind trusted AI, along with lessons from Adobe’s ongoing journey