AI First, Humans Always: Insights from Shopify’s AI Transformation
When Shopify CEO Tobi Lütke told employees that “everyone means everyone” in the company’s AI rollout, he wasn’t being provocative for the sake of it. He was setting a new standard for how technology adoption should work–bold, all-in, and deeply human. In a company-wide memo, Lütke laid out a mandate that repositions AI from a …
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