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About Factor

Future-Proofing Your Organization’s Taxonomy With a Governance Plan

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Change is inevitable. The way your organization structures and manages information today won’t be the same five years from now or even next year. But without a strong governance plan, even the best-designed taxonomies can become disorganized, inefficient, or misaligned with business needs. In this webinar, Paula Little & Connor Cantrell cut through the complexity …

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AI Integration and aligning AI approaches for taxonomy and tagging

Aligning A.I. Approaches for Taxonomy & Tagging – Intentional Integration

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As the AI rush began, many companies raced to integrate AI into their products to stay competitive. Unfortunately, this “AI for AI’s sake” mindset often led to poor implementations and subpar outcomes. But there’s a better way forward. Hosted by Factor Taxonomist Erik Lee, this webinar offers a practical guide to integrating AI intentionally and …

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Semantic Mindset - Factor

Building an Organization’s Semantic Mindset

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Missed the Henry Stewart Semantic Data Conference keynote? Factor has you covered with an exclusive, can’t-miss webinar on the same topic. Aligning your organization around a common purpose requires an often overlooked transformation – a shift to a semantic mindset. Organizations with a semantic mindset possess a shared understanding of the meaning of core business …

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Information Architecture and Data Strategy

Information Architecture and Data Strategy for Expert and Community-Generated Product Support Content

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About the Project Factor recently partnered with a well-known Fortune 500 business and finance software provider on an enhanced Alignment Accelerator focused on information architecture for customer support and customer self-help content. This was a new workstream with a client with which Factor has worked on several previous projects. Factor’s relationship with the client began …

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cross-platform content strategy case study

How to Inspire Trust in Content Through a Cross-Platform Content Strategy

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About the Client The company: well-known consumer software company with several major brands/products related to financial services. Our stakeholders were part of the IT department and were responsible for managing self-help content on a corporate intranet site. The Challenge It’s something we see at almost every organization we work with: content silos. For every content …

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Taxonomy Inventory and Audit for a Fortune 500 Software Company

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About the Project Following an Alignment Accelerator workshop, the client, a Fortune 500 publisher of business and finance software, engaged Factor to perform an inventory and audit of metadata and taxonomies that its internal service organization used for content management. This was the first step on the roadmap developed in collaboration with Factor during the …

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Alignment Accelerator for a Fortune 500 Software Company

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This case study describes how Factor helped a Fortune 500 publisher of business and finance software to evaluate and understand the maturity level of its internal service organization’s content ecosystem, identify gaps, and align on a roadmap to address them, in support of AI enhancements to self-help and productivity applications.

Building an Information-First Mindset for Organizational Success

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Unlock your data’s full potential by mastering organizational alignment and shifting your mindset to drive success in information management with Co-founder Bram Wessel, CEO Gwen Hall, and information architect Bob Kasenchak . Watch our interactive webinar to explore strategies for overcoming challenges and building effective, holistic information platforms.

Taxonomy matters, where the music matters

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About KEXP KEXP is a Seattle-based nonprofit arts organization serving music lovers through in-person, broadcast and online programming. The Factor team included long-time KEXP listeners, thrilled to have an opportunity to contribute to this cherished organization. KEXP’s Challenge There’s a Patti Smith interview recording on tape in a box in a basement, a track list …

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