Taxonomies and AI Chatbots

This blog post is adapted from a Presentation by Gary Carlson at Taxonomy Bootcamp, November 2018 Taxonomies, AI, and Chatbots: Connecting People With Information There is a natural relationship between AI chatbots and taxonomies—but how do they work together? More importantly, how can taxonomies/ontologies support best AI practices? Taxonomies and ontologies interact with, support, and …

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Design (Research) in the Wild: A Conversation with Brenda Laurel

Back in August, Factor co-founder Bram Wessel sat down to interview one of the pioneers of our field, Brenda Laurel. Bram and Brenda talked about User Research, something that’s at the root of Factor’s practice. IxDA Seattle wrote up a fantastic blog post about the event, which was accompanied by a Salon to help develop …

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Scalable Taxonomies

In working on enterprise taxonomy projects, the issue of scale always comes up. “Scale” is a word that gets tossed around a lot but what does it really mean for taxonomies? How can taxonomies scale? What do organizations need to think about when considering requirements for taxonomy scale? We’ve found that the best way to …

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Webinar: Driving Real-Time Insights with Enterprise Taxonomies

Here at Factor, one of our core values is sharing what we learn with our customers and the community of practice. Our success stories should not exist in a vacuum, and we are always happy to offer some insights into our processes. Because we’re interested in helping others learn how to do this work, Factor …

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Factor at Information Architecture Summit 2018, Chicago

IA Summit, March 21-25 2018, Chicago Gary Carlson and Dana Bublitz conducted Factor’s Enterprise Taxonomy Workshop Bram Wessel and Factor client Melinda Geist of Intel gave their talk: “Got a Taxonomy Emergency? Call the EMT!” Here are the slides for Bram and Melinda’s talk: